II. What is the logical end of the deal? Using this sample compose a letter of order (a4).

	Orders
Introduction	- In reply (response) to your letter of (dated) … , we thank you for … - We are pleased to enclose our Order № … - With reference to your quotation, we enclose our order for … - We accept your offer on these terms and have pleasure in placing an order with you for …
The body of the letter	- Please confirm that you can supply this quantity by the required date. - If any of these items is out of stock, please submit a quotation for a substitute.
Conclusion	- Please send us the copy of this order, duly signed, as acknowledgement.

III. Role play

to enquire about a product	запрашивать информацию о продукте
a supplier	поставщик
a customer	клиент
a wholesaler	оптовая торговая фирма
a retailer	розничная торговая фирма
a bulk buyer	оптовый покупатель
an associate	компаньон
a representative	представитель
a subsidiary	филиал
a Trade Association	торговая ассоциация
a leaflet	рекламный буклет
samples/patterns	образцы/модели
to offer concessions	предлагать скидки
to quote a price	назначать цену
to suggest/state terms	предлагать/определять условия
cash discount	скидки за расчет наличными
trade discount	торговые скидки

Using the following vocabulary make up a dialogue between two (or more) business partners who want to make a deal and discuss its terms: they enquire about the range of goods, models, quantity, prices, terms of order, delivery and contract. They negotiate the terms of the deal.

Supplementary texts Unit I. Text a Meeting

Meetings are sometimes held around conference tables. In a meeting, two or more people come together to discuss one or more topics, often in a formal setting.

Definitions

1) an act or process of coming together as an assembly for a common purpose.

2) a meeting is a gathering of two or more people that has been convened for the purpose of achieving a common goal through verbal interaction, such as sharing information or reaching agreement. Meetings may occur face to face or virtually, as mediated by communications technology, such as a telephone conference call, a skyped conference call or a videoconference.

Thus, a meeting may be distinguished from other gatherings, such as a chance encounter (not convened), a sports game or a concert (verbal interaction is incidental), a party or the company of friends (no common goal is to be achieved) and a demonstration (whose common goal is achieved mainly through the number of demonstrators presented, not verbal interaction).

Commercially, the term is used by meeting planners and other meeting professionals to denote an event booked at a hotel, convention center or any other venue dedicated to such gatherings. In this sense, the term meeting covers a lecture (one presentation), seminar (typically several presentations, small audience, one day), conference (mid-size, one or more days), congress (large, several days), exhibition or trade show (with manned stands being visited by passers-by), workshop (smaller, with active participants), training course, team-building session and kick-off event.

Common types of meeting include:

• Status Meetings, generally leader-led, which are about reporting by one-way communication

• Work Meeting, which produces a product or intangible result such as a decision

• Staff meeting, typically a meeting between a manager and those that report to the manager

• Team meeting, a meeting among colleagues working on various aspects of a team project

• Ad-hoc meeting, a meeting called for a special purpose

• Management meeting, a meeting among managers

• Board meeting, a meeting of the Board of directors of an organization

• One-on-one meeting, between two individuals

• Off-site meeting, also called "offsite retreat" and known as an Awayday meeting in the UK

• Kickoff meeting, the first meeting with the project team and the client of the project to discuss the role of each team member

• Pre-Bid Meeting, a meeting of various competitors and or contractors to visually inspect a jobsite for a future project. The meeting is normally hosted by the future customer or engineer who wrote the project specification to ensure all bidders are aware of the details and services expected of them. Attendance at the Pre-Bid Meeting may be mandatory. Failure to attend usually results in a rejected bid.

Meeting frequency options

Since a meeting can be held once or often, the meeting organizer has to determine the repetition and frequency of occurrence of the meeting. Options generally include the following:

• A one-time meeting is the most common meeting type and covers events that are self-contained. While they may repeat often, the individual meeting is the entirety of the event. This can include a 2006 conference. The 2007 version of the conference is a stand-alone meeting event.

• A recurring meeting is a meeting that recurs periodically, such as an every Monday staff meeting from 9:00AM to 9:30 AM. The meeting organizer wants the participants to be at the meeting on a constant and repetitive basis. A recurring meeting can be ongoing, such as a weekly team meeting, or have an end date, such as a 5 week training meeting, held every Friday afternoon.

• A series meeting is like a recurring meeting, but the details differ from meeting to meeting. One example of a series meeting is a monthly "lunch and learn" event at a company, church, club or organization. The placeholder is the same, but the agenda and topics to be covered vary. This is more of a recurring meeting with the details to be determined.

From Wikipedia, the Free Encyclopedia

Text B

Greeting People in Different Countries

In the business world, if you do not make a good first impression, you may not get another chance. According to an article in Psychology Today, people will make judgments about you in as little as 20 seconds, based upon their first impression. So knowing how to greet a person in a confident and friendly manner is extremely important. By using these simple strategies, you will be able to get off to a good start.

Face-to-Face Greeting

Standing up and coming out from behind a desk to greet someone is a good strategy because it gives the impression that you have enough respect for the person to greet them eye-to-eye. Remaining behind a desk puts you in an authoritative position (not equal to the newcomer), which could be perceived as unfriendly or disrespectful.

Friendly, Confident Facial Features

Making an effort to display a genuine smile and look the newcomer in the eye shows that you are friendly and confident. According to Psychology Today, others are very good at reading your facial expressions (and making judgments based upon them).

Introduction and Handshake

When you introduce yourself, you should say your first and last name, as in, "Hello, I'm Joan Smith." This is more formal than just giving your first name and is appropriate for a first-time greeting. The handshake also gives an important impression of you and must be done properly. Either party may extend their hand first, and you should grip firmly, but without undo strength. (Remember, it is not a contest.) The handshake only needs to last about 3 to 4 seconds.

Our planet is divided into many different countries which have many different races of people, different customs, and different manners. Each country has its own way of greeting people.

In the USA it is normal for men to shake hands when they meet but it is unusual for men to kiss when they greet each other.

The British often do no more than say “hello” when they see friends. Even adults usually shake hands only when they meet for the first time.

French people, including school-children, shake hands with their friends, or kiss them on both cheeks, each time they meet and they leave. That’s why French people think the British are unfriendly and impolite.

In Japan it is polite and normal for men and women to bow when they greet someone.

In Polynesia you take your friend’s hands and use them to stroke your face.

In Tibet it is very polite to stick your tongue out at someone. It shows you have no evil thoughts.

From http://www.ehow.com/way

Unit II. Text A