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Key Vocabulary Cloze

Key Vocabulary Five

Companies often include details about their history in their marketing literature, their annual reports and company presentations, in order to show that they are

and have

in their field. This can include

information about the or

person who started the company, and

and

in the company history.

Key Vocabulary Six

Retailing is the provision of _

or

to the customer, buy goods directly from the or from a

(the middleman), and make , or

their income from the .

difference, between the price they pay for the goods and the price they sell the goods at to the

. A

is the place where customers can purchase goods, for

example, a or a

. Nowadays, many customers

are shopping from home: shopping by

, or

is becoming very popular.

Key Vocabulary Eight

Most people work because they need to earn a

but money is not the only

or reason why people work.

People get from different

factors, such as with

colleagues. , that is your

professional position, and ,

doing something well, can be important. Some companies really value their employees and see them as

the company's main .

Managing people well can lead to better results and

for the company, but this can

be difficult to do. People respond differently to different

. Some organisations give their

workers freedom to develop their roles and others don't.