I. Answer the following questions.

1. What is nonverbal communication?

2. How do verbal and nonverbal codes work in conjunction?

3. What problems do people have in interpreting nonverbal codes?

4. What are nonverbal codes?

5.What are the types of bodily movement in nonverbal communication?

6. What role does physical attraction play in communication?

7. What are the factors determining the amount of personal space you use?

8. How are objects used in nonverbal communication?

9. How might you improve your nonverbal communication?

II. Match the words to their meanings.

1. repetition 2. contradiction 3. emphasis 4. complementation 5. inflection 6. nonverbal codes 7. kinesics 8. regulators 9. regulation 10. adaptors 11. haptics 12. paralinguistic features 13. artifacts 14. vocal cues 15. rate 16. affect displays 17. proxemics 18. objectics 19. substitution 20. pitch

a. Verbal and nonverbal messages conflict. b. Nonverbal movements of the face and body used to show emotion. c. Any form of interaction involving touch. d. The same message is sent both verbally and nonverbally. e. The pace of your speech. f. All of the oral aspects of sound except words themselves. g. The study of the human use of space and distance. h. Nonverbal movements that you might perform fully in private but only partially in public. i. The use of nonverbal cues to strengthen verbal messages. j. The nonword sounds and nonword characteristics of language, such as pitch, volume, rate, and quality. k. Nonverbal and verbal codes add meaning to each other and expand the meaning of either message alone. l. Codes of communication consisting of symbols that are not words, including nonword vocalizations. m. Nonverbal codes are used to monitor and control interactions with others. n. The variety or changes in pitch. o. Nonverbal codes are used instead of verbal codes. p. The study of bodily movements, including posture, gestures, and facial expressions. r. The highness or lowness of the speaker’s voice. s. Nonverbal movements that control the flow or pace of communication. t. The study of the human use of clothing and other artifacts as nonverbal codes. u. Ornaments or adornments you display that hold communicative potential.

III. Multiple Choice Tasks

Choose the best alternative to complete the sentence/to answer the question.

1. What is included in nonverbal communication?

A. Only vocalized cues.

B. Only nonvocalized cues.

C. Nonword vocalizations as well as nonvocalized cues.

D. Vocalized words.

2. Nonverbal codes work together with vocalized words to … .

A. repeat and emphasize

B. complement and regulate

C. contradict and substitute

D. all of the above

3. One of the difficulties of interpreting nonverbal codes is … .

A. one code may communicate several different meanings

B. no two nonverbal codes communicate the same meaning

C. each nonverbal cue has only one perceived meaning

D. observers can easily distinguish meaning from specific nonverbal cues

4. Bodily movement, facial expression, the use of time, and vocal cues, among other actions, are examples of … .

A. kinesics

B. complementation

C. nonverbal codes

D. adaptors

5. When interpreting nonverbal communication, it is important to consider … .

A. context

B. only observed behavior

C. gut instinct “reading” people

D. context only observed behavior gut instinct “reading” people

6. Pointing to your wrist while asking for the time is an example of a(n) … .

A. adaptor

B. illustrator

C. regulator

D. emblem

7. Compared to those who are unattractive, physically attractive people … .

A. are treated differently as children

B. generally have more success socially

C. are more likely to succeed at work

D. all of the above

8. With regard to chronemics, Americans of high status … .

A. are granted the opportunity of arriving late

B. are always on time

C. work on several tasks at a time

D. view privacy as important

9. In relation to gender and tactile communication, which of the following is true?

A. Females and their daughters touch each other the least.

B. Men value touch more than women do.

C. Women are touched more than men.

D. Females touch others more often than males touch others.

10. Which of the following provide physical and psychological protection, permit personal expression, and communicate age, gender, socioeconomic class, and personality?

A. Vocal cues

B. Affect displays

C. Illustrators

D. Artifacts

IV. Choose a television personality you admire. What do you like about this person? Watch this person for several minutes with the sound turned off, and make notes of the nonverbal expressions you observe. Turn the sound back on and make notes of the tone of voice, timing, and other audible expressions.

V. Complete the sentences to note cultural differences.

Bowing (not done, criticized, or affected in …; shows rank in …)

Slouching (rude in …)

Hands in pocket (disrespectful in …)

Sitting with legs crossed (offensive in …, …)

Showing soles of feet. (Offensive in …, …)

VI. What does Eye Contact communicate in various cultures (the United States; Western Europe; the Middle East; Asia, Latin America and Africa?

VII. Analyse the following situation.

An African-American male goes into a convenience store recently taken over by new Korean immigrants. He gives a $20 bill for his purchase to Mrs Cho who is cashier and waits for his change. He is upset when his change is put down on the counter in front of him.

What is the problem?