- •Preface
- •It isn’t Practice That Makes Perfect;
- •It’s Perfect Practice That Makes Perfect.
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Divide the text into logical parts. Give a title to each part.
- •3. Summarize the text.
- •Vocabulary__________________________________ ___________________
- •Effective managerial communication
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Summarize the text.
- •Vocabulary__________________________________ ___________________
- •Unit II management
- •Management4
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Summarize the text.
- •Unit III communication in the corporate culture context
- •Company structure5
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Culture context strategy 6
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say how culture context affects:
- •3. Translate Communication strategy and Audience strategy passages of the text.
- •4. Summarize the text orally.
- •Vocabulary_______________________________________________________
- •Unit IV communication and leadership styles
- •Communicator strategy and styles7
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Translate When to use the tell/sell style and the consult/join style parts of the text.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •Leadership styles8
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Translate paragraphs 3,4,5, and 8 of the text.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •Unit V channel choice strategy
- •Channel choice strategy9
- •1. Traditional writing
- •3. Electronic mail (email)
- •4. Web page
- •1. Tell/sell presentations
- •2. Consult/join meetings
- •3. Videoconferences
- •5. Broadcasting or webcasting
- •6. Electronic meetings
- •1. Conversation (face-to-face)
- •2. Telephone
- •3. Voicemail
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Discuss channels advantages and disadvantages.
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Overcoming the obstacles to effective teams11
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Discuss obstacles that can stand in the way of creating effective teams and effective techniques that can be used to overcome those obstacles.
- •Unit II decision making
- •Decision making12
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Unit III meeting
- •Meeting13
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Translate paragraphs 1, 2, 3, of the text.
- •3. Summarize the text.
- •Unit IV presentations
- •Presentations14
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Assignments______________________________________________________
- •1. Say what you have learned about:
- •2. Divide the text into logical parts. Give a title to each part.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •1. Answer the following questions. Give your reasons.
- •1. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Ignorance - неведение, незнание ( about; of )
- •To refer - передавать (вопрос, дело, проблему и т. П.) на рассмотрение или для подтверждения ( to)
- •Unit V delegation
- •Delegation16
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Put questions to the part “Determinants of Delegation”.
- •Unit VI persuasion
- •Authority vs persuasion17
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Persuasion strategies18
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Persuasion tactics19
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Assignments______________________________________________________
- •1. Say what you have learned about:
- •2. Translate the last paragraph in writing.
- •Vocabulary - ------------------------------------------------------------------
- •Part III foreign language
- •In management
- •Foreign language20
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Summarize the text.
- •Appendix II company culture
- •Appendix III working in groups
- •Appendix IV building teams
- •Appendix V behavioral checklist
- •Appendix IX summary of the crucial behaviors for conducting effective meeting
- •Appendix X presentations
- •Appendix XI persuading
- •Appendix XII delegation
- •Bibliography
- •In management 7
- •22. Ignorance - неведение, незнание ( about; of ) 88
- •23. To refer - передавать (вопрос, дело, проблему и т. П.) на рассмотрение или для подтверждения ( to) 88
- •In management 110
- •In management 116
- •Managerial Communication for English Study
- •5 References: (5), (3).
- •6 References: (5), (3).
1. Answer the following questions. Give your reasons.
Why do frontline managers have better information with which to make decisions?
Where does responsibility reside in a top-down hierarchy?
Who is the chief decision maker in traditional (pyramid) organizations?
When are organizational tasks and responsibilities being relegated across the organization?
What types of organizations are the rigid structures and systems of the past giving way to?
Why are companies getting closer to their employees?
What are rules and regulations in entrepreneurial companies designed to?
What is an organization's culture?
What is a discourse community?
How does managerial communication depend on organization's culture?
2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
__ In traditional organizations, power and influence are not in the hands of the workers.
__ In entrepreneurial organization the top manager is the chief decision maker.
__ Information from the front lines fast filters backup the pyramidal structure and never distorted on the way.
__The structure of the organization shifts, but the roles of those working inside the organization are not shifting.
__Big corporations have successfully maintained entrepreneurial environments, often by centralizing and keeping units and divisions supervised.
__ A sense of partnership is being fostered throughout the modern corporation.
__ A new partnership is developing between the organization and its employees in traditional organizations.
__An organization's culture is demonstrated in the organization's written rules and regulations.
__An organization's culture is its values, attitudes, and philosophies.
__ Messages that are consistent with the organization's culture have a greater chance of succeeding.
Assignments_____________________________________________________
1. Say what you have learned about:
1. power and influence in traditional organizations; 2. a new partnership; 3. an organization's culture.
2. Make a plan of the text in the form of questions.
3. Reproduce the text.
Vocabulary_______________________________________________________
Below is a list of terms that you could find in the text. Use this as a working list and add other terms that you figured out in the unit.
enlightened - хорошо информированный; свободный от предрассудков и суеверий
top-down hierarchy – нисходящая иерархия
to reside - находиться
chief - главный
troop - группа людей, масса
backup - обратная сторона
distorted - искаженный, искривленный
presumption - основание (для предположения), вероятность
flat - плоский
to relegate - передавать (дело, вопрос) для решения или исполнения (to - кому-л., куда-л.)
to shift - изменять, менять
rigid - несгибаемый, стойкий
skill - навык
versatile - изменчивый, многосторонний
environment - окружение, окружающая обстановка
to foster - поощрять, побуждать, стимулировать, одобрять
to support - поддерживать
entrepreneurial spirit – дух предпринимательства
restrictive - сдерживающий (рост и т.п. ), препятствующий
high-end retailer – высококачественный розничный торговец
judgment - взгляд, мнение (как результат долгого и тщательного обдумывания ), суждение (of, about - на предмет чего-л., о чем-л. )
chart - чертеж
customer service - служба работы с покупателями
independently - независимо
discourse community – дискурсивное сообщество
attitude - позиция; отношение
to reveal – открывать, разоблачать
assumption - принятие на себя ( обязанностей и т. п. ), вступление ( в должность )
to constitute - составлять
evidence - доказательство, подтверждение, свидетельство
equality - равенство; паритетность, равноправие
chain of command – цепочка соподчинённости
deferential - почтительный, выказывающий почтение, уважение
to float trial balloons - затягивать дело
consistent - последовательный, стойкий
to succeed - достигать цели, преуспевать ( in ), иметь успех
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Reading_________________________________________________________
Write out any terms that you did not understand in the reading. Look at its context, and try to figure out the meaning. Discuss these terms with your classmates.