Variant 2

1.Translate the text: the travel agent

The travel agent is another important job in the tourist industry. He usually works in the travel company.

The travel agent like the shop-assistant sells goods to customers. The goods which he offers are tour operator’s packages.

But he sells tourist products retail to the public unlike the tour operator who sells tourist products wholesale. He gets a commission from the tour operator. The commission is from 5 to 10 per cent of the tour cost.

The retail travel agent sells such separate services as transportation or flights, accommodation or hotel rooms, catering or meals, transfers from the airports to the hotels and back, sightseeing tours or excursions, car rentals or car hires, airway and railway tickets and so on. That is why the travel agents are the main sellers in the tourism industry.

2.Answer the following questions in writing:

1. What does the travel agent do?

2. Where does he work?

3. How does he sell tours?

4. What kinds of tourist products does he sell to the public?

5. How does he serve his customers?

6. Who is the main seller in the tourism industry?

7. How is he paid?

3. Fill in the blanks:

a retailer a commission the animator promotion

suppliers the social director carriers a wholesaler

the tour operator destination the tourism manager

the tour guide the travel agent sightseeing entertainment

1. ...supervises all operations in a tourist company and its staff.

2. … handles tour groups.

3. … sells tour packages and separate services to customers.

4. ….. provides entertainment for holiday-makers.

5. …. develops tour packages.

6. The tour guide knows all sights in the ….

7. The tourism manager decides on … and advertising of new tours.

8. The tour operator pays ….to travel agents.

9. The tour guide conducts ….tours.

10. The animator arranges and conducts ……programmes.

11. The travel agent is ….

12. The tour operator is ….

13. The chief animator is also called …..

14. The tour operator works with … , hotels, museums and other ..

4. Make up interrogative and negative sentences:

1. Those animators conduct shows and games.

2. This employee is an animator.

5. Make up alternative questions:

1.I am late today.

2. You work during your summer holidays.

6. Make up tail-questions:

1. We never get commissions from tour operators.

2.Tour operators are the main producers in tourist industry.

7. Make up special questions:

1. He is an experienced tour operator. (Who, What kind of...)

2. He decides on prices and discounts because he is a tourism manager. (Who, Why)

8. Open the brackets putting the verb into Present Simple:

1. How often you (to travel) on business?

2. You (to be) a ticket agent? - No, I (to be) a travel consultant.

3. Travel agents (not to develop) tour packages.

4. How tour operators (to sell) their tour packages?

5. Your travel agency (to sell) separate services? - Yes, it (to do). But we (not to offer) car rentals.

9.Insert the appropriate word in the sentences:

1. All ....... perform the major functions in the tourist business.

a. manage b. managing

c. managed d. managers

2. He knows well the functions of .......

a. directing b. directory

c. direction d directors

3. The tourism manager ..... all kinds of operations in a tourist industry.

a. supervise b. supervising

c. supervises d. Supervisor

4. The tourism manager ........ the tourism business.

a. plan b. planner

c. planning d. plans

5. He decides on .......... of new tour packages.

a. develops b. develops

c. develop d. development

6. ............ may be required on contracts with suppliers.

a. negotiator b. negotiate

c. negotiates d. negotiating

7. The tourism manager is responsible for ....... the employees and their work.

a. hired b hire.

c. hiring d. hires

8. In a large tourist company he ........ to the general manager.

a. reported b. reports

c. reporter d. Reporting

VARIANT 3

1.Translate the text: